Shipping
Shipping Policy
At ETCHD Collective, we strive to make sure your shopping experience is seamless, from placing your order to receiving your custom item. Below are the details of our domestic and international shipping options, rates, and policies.
Domestic Shipping (United States)
Standard Shipping:
- Orders $0.00–$55.00: $5.00 (3 to 4 business days)
- Orders $55.01–$74.99: $8.00 (3 to 4 business days)
- Orders $75.00 and up: Free (3 to 4 business days)
International Shipping
Standard International Shipping:
- Orders $0.00–$55.00: $8.00 (6 to 12 business days)
- Orders $55.01–$99.99: $11.00 (6 to 12 business days)
- Orders $100.00–$150.00: $13.00 (6 to 12 business days)
- Orders $150.01 and up: $15.00 (6 to 12 business days)
List of Countries We Currently Ship To:
Australia, Austria, Belgium, Canada, China, Czechia, Denmark, Finland, France, Germany, Greece, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom, Vietnam.
Processing Time
- Orders are generally processed within 2-4 business days, depending on the product. Custom or engraved items may require additional time before shipment.
Transparent Shipping Costs
At ETCHD Collective, we understand how important it is to balance both product value and shipping costs. Many companies raise their product prices to offer "free" shipping, but in reality, the cost is hidden in the price. We do things differently. We aim to keep both our product prices and shipping rates as low and competitive as possible. Our shipping fees reflect the actual cost of delivery, and we don’t inflate our prices to cover these charges. We hope you appreciate our transparency and efforts to offer fair and affordable rates for our customers.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor your package's progress.
Lost or Damaged Packages
If your order is lost or damaged during transit, please contact us immediately. We’ll work with the shipping carrier to resolve the issue.
Customs and Duties (International Orders)
For international shipments, any customs or duties fees are the responsibility of the customer. Please check your country’s policies for details.